USAA Life Insurance Reviews
3.98 / 5 based on 12 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
USAA is short for United Services Automobile Association, and the name tells you a lot about the company. Where other insurance companies accept military employees, USAA only insures people who belong to the United States Military. They are listed in the Forbes 500 at 189 for revenue and 78th for total assets. The company has more than 113 billion dollars in assets and has written insurance policies totaling more than 9.1 billion dollars in 2006.
Company Information9800 Fredericksburg Road
San Antonio, TX 78288
(210) 498-0279 (Fax)
Last Updated: 2020-01-18
Company Reviews (12)
USAA, January, 2015
Amazing company. I frequently get phone calls from other insurance companies. They always hang up when I say I have USAA!
Excellent, February, 2012
Excellent attention, you can´t ask for more. If you need good prices and conditions, you have come to the right place, tv
great, March, 2016
USAA has been my bank and insurance and mortgage company for 30 years. they have been fantastic to work with
Just looking, March, 2014
Wanting to see my options
AAA/GEICO ALL BEAT USAA ON SERVICE AND COST, September, 2018
JUST CLOSED MY LAST ACCOUNT WITH USAA AFTER APPROXIMATELY 58 YEARS WITH THIS COMPANY. SERVICE IS AWFUL. TRANSFER FROM ONE AGENT TO ANOTHER COMMON. USED TO BE ABLE TO GET A PERSON ON THE LINE WITH 1ST CALL. THEIR INVESTMENT HISTORY SUPPORTING THEIR LIFE INSURANCE PROGRAMS IS VERY POOR. AS THE YEARS GO BY YOUR CASH VALVE GOES DOWN SINCE YOUR COST OF INSURANCE BECOMES ASTRONOMICAL. CASHED IN MY LAST POLICY. IT WAS AWFUL TRYING TO GET THE CASH VALUE SENT TO MY BANK AND OVER 3 WEEKS AFTER NUMEROUS CALLS AND E-MAILS TO GET AN ALLOTMENT THAT COULD NOT BE STOPPED AT DFAS BEFORE IT WAS SENT. LOOK AROUND FOLKS THERE ARE MUCH BETTER COMPANIES TO HAVE YOUR HOUSE, CAR AND YOURSELF INSURED. USED TO BE A GREAT COMPANY BUT SOME YEARS AGO THEY CHANGED THEIR CHARTER FROM OFFICERS ONLY(AS THE ORIGINAL CHARTER READ) TO ANYONE THAT HAS SERVED AT LEAST 1 DAY
Every 5 years - Life Ins. Cost Doubles!, December, 2017
Chose USAA because of military affiliation.
They have been worthless. I am looking for a new company. So, so disappointed.